Posts Tagged ‘Business’

It’s All In My Head…..

Sunday, July 13th, 2008

It's all in my head?What happens when you go to lunch and an employee receives a call from the BIG DEAL you have been trying to close this month.

They may write down a message and forget to hand it to you because the employee doesn’t know it’s the BIG DEAL!

You come back from lunch and proceed with your day while the BIG DEAL gets impatient waiting for your call and closes the sale with your competitor!!

So it’s all in your head which now is frustrated because…

YOU LOST THE BIG DEAL OF THE MONTH!!

This example may be a simple one but it illustrates why you need to have a contact management system in place.

If your business was using a contact management system your assisant could have assigned a high priority alarm to call the BIG DEAL when you came back from lunch. You would have made the call and closed the BIG DEAL!! That’s a great ending to the story!!

Why is a contact management system
better than having it all in my head??
(more…)